Job Title: Customer Service Representative, Legacy, Coop – Scottsbluff, NE
Job Overview:
Legacy Coop is looking for 2 full-time friendly, detail-oriented Customer Service Representatives to join our administrative team Scottsbluff, NE. In this role, you will provide excellent customer service to phone and walk-in customers, process customer payments, and answer account-related questions. Both positions are full-time and come with Legacy Coop's full-time benefits package including retirement, 401K, holiday, vacation and sick time, as well as competitive pay. The Customer Service Representative positions are on-site/in person ONLY so the ideal candidate lives in or around Scottsbluff, Nebraska.
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:
- Assist customers by phone or in-person with questions regarding their statements, patronage, equity, etc. Troubleshoot questions for customers by doing required research.
- Set up new customer accounts including patronage, charge, and fuel and make appropriate cards for accounts and the customer.
- File and store essential records and paperwork as directed
- Support office staff with general clerical duties including directing in-coming calls and walk-in customer traffic
- Balance cash drawers daily
- Other duties as assigned
QUALIFICATIONS:
- High School Diploma or GED
- 1-3 years of related experience or training
- Working computer knowledge and use of Microsoft Word and Excel. Accuracy and speed are essential.
- Must be organized and able to multi-task in a fast-paced environment
- Strong communication and problem-solving skills
To apply, click on "APPLY FOR THIS JOB" and upload your resume. You may also complete and return our Legacy Coop application or resume to Human Resources [email protected].
Provided by company| Date Posted | October 28, 2025 |
|---|---|
| Date Closes | November 27, 2025 |
| Start Date | November 15, 2025 |
| Located In | Scottsbluff, NE |
| Department | Credit |
| Function | Customer Service |
| Job Type | Full-time Employee |
| Compensation | Hourly Wage, Varies |
| Shift | Custom |
| Hours | 40 hours per week |
| SOC Category | 43-4051.00 Customer Service Representatives |
| Zipcode | 69363 |
| Name | Human Resources |
|---|---|
| Address | PO Box 2188 |
| City, State and Zip | Scottsbluff, NE 69361 |
| Phone | 308-632-5301 |
| FAX | 308-633-5359 |
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